Describe a time when you saw someone complaining in a public place.
Một lần bạn thấy người khác phàn nàn ở nơi công cộng
Đề này đã xuất hiện ở 2 mùa thi · 1 có thí sinh báo đề
- T5–8/2024
- T1–4/2024
Thí sinh báo đề Chỉ có trong forecast
Part 1
Giám khảo hỏi về bản thân bạn và hai chủ đề quen thuộc. Khoảng 4–5 phút.
Nơi ở
- Do you live in a house or an apartment? (Why?)
- Which room do you spend the most time in? (Why?)
- What would you like to change about your home? (Why?)
- Do you think you will live there for a long time? (Why not?)
Hàng xóm
- Do you know your neighbours well? (Why is that?)
- What are your neighbours like? (Tell me more about that.)
- Did you have a good relationship with your neighbours when you were a child? (Why is that?)
- Do you think it is important to get on well with your neighbours? (Why is that?)
Thay đổi
- Do you like changes in your life? (Why is that?)
- What is a recent change you have made? (Tell me more about that.)
- What was the biggest change in your life when you were younger? (Tell me more about that.)
- Do you think it's easier for young people to accept change? (Why is that?)
Part 2
Một phút chuẩn bị, sau đó nói liên tục 1–2 phút.
Bạn nên nói:
- where and when it happened
- who was complaining and what about
- how other people reacted
and explain what you thought about the situation.
Câu hỏi thêm sau khi nói xong: Do you think the person was right to complain? / How did the people around react to that complaint?
Part 3
Thảo luận rộng hơn, trừu tượng hơn chủ đề Part 2. Khoảng 4–5 phút.
complaining in shops and restaurants
- Can you explain why some people complain loudly while others say nothing?
- How would you contrast complaining in person and complaining online?
- What could be done about staff who have to deal with angry customers?
how businesses respond to customers
- Can you explain why companies pay attention to complaints from customers?
- In general, how should a customer complain politely but clearly?
- Can you speculate on how social media will change the way companies handle complaints?
Tên đề lấy theo đề thí sinh báo lại và các bộ forecast của từng mùa — IELTS không công bố đề thi. "Thí sinh báo đề" nghĩa là có người báo đã gặp đề này trong buổi thi có ngày cụ thể. Câu hỏi do chúng tôi tự biên soạn theo đúng dạng đề thật.